
TotalDesk – Helpdesk, Knowledge Base & Ticket System Free Download v.17.30 – CodeCanyon | TotalDesk v1.7.30 – Helpdesk, Live Chat, Knowledge Base & Ticket System is the only all in 1 helpdesk solution for WordPress. Adding a ticket- and – telling system, live chat, knowledgebase, integration and report module it includes all service attributes, that you want. Eliminate single helpdesk plugins and also get TotalDesk!
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1.7.28
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- NEW: Topic Description shows
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- NEW: Performance improvements
- FIX: Live chat close icon not visible
- FIX: Filter by priority in backend not working
- FIX: Performance issues
- FIX: Datatables Norwegian Language
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1.7.27
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- NEW: Default Reply template
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- NEW: Custom FAQ topic image icon
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- NEW: Create custom form field types
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- NEW: Default Auto Reply
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- NEW: Custom text before submit button
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- NEW: Added CSS classes to my tickets table
- FIX: POT strings missing
- FIX: Saved Replies not working
- FIX: WP recent comment widget showed ticket replies
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1.7.26.1
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- FIX: Admin bar showed for guests
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1.7.26
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- NEW: Added support for our Ultimate Tabs plugin
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- NEW: Customers removed admin bar too now
- FIX: Removed the activity dashboard
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1.7.25
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- NEW: Show all FAQs as Accordion
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- NEW: Show WooCommerce FAQs as accordion
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- NEW: Added autocomplete off to ticket forms
- NEW: User Role FAQ Access
https://imgur.com/a/QsmmUhWc
- NEW: User Role FAQ Topic Access
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- FIX: Hidden FAQs show in WooCommerce products
- FIX: Error fixed in IT-Rechtskanzlei plugin
- FIX: Accordion icon not aligned when faq title went over 2 lines
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1.7.24
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- FIX: Ticket reply in backend (comment form) not working
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1.7.23
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- NEW: New field for dynamic FAQ posts widget
Dynamic Title
- NEW: Single ticket rating form
https://postimg.cc/gallery/m77sR7T
- NEW: When both Woo form options are disabled, it will
hide the first box select row
- NEW: Load saved reply in ticket backend
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- FIX: Agents did not see own created tickets
- FIX: Flatsome fatal error by setting unset $_POST
- FIX: Added wpautop to new replies mail
- FIX: Comments closed even if option not enabled
- FIX: Security for feedback form
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1.7.22
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- NEW: Default sort order for my tickets on ticket ID DESC
- FIX: Improved Sorting by date and ticket ID in my tickets
- FIX: Single FAQ Schema issue
- FIX: Removed tags from Schema.org data
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1.7.21
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- NEW: Added schema.org support (rich snippet data) to FAQ Archives & Pages
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- FIX: get_sites function not available
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1.7.20
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- NEW: Added Gutenberg support for all Post types
- NEW: Added 3 new parameters to faqs shortcode:
accordion
show_faq_icon
faq_columns
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- FIX: Removed Databales CDN loading
- FIX: Multisite register roles globally
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1.7.19
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- FIX: Comments not visible when ticket closed
- FIX: Comments not showing in DIVI theme
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1.7.18
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- NEW: Close comments when a ticket is marked as solved / closed
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- NEW: Updated all translations
- FIX: Updated font awesome in backend also
- FIX: Data privacy checkbox not removed when deactivated
- FIX: Removed the login URL filter as admins cant login when no page was set
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1.7.17
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- FIX: Font awesome updated to v5
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1.7.16
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- NEW: Dispaly Website URL in ticket frontend
- FIX: product removed after single ticket backend saved
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1.7.15
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- NEW: WooCommerce Order & Product & Envato Item display
in single ticket page
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- NEW: Set order subjects yourself
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- FIX: Huge performance increase when you used WooCommerce
- FIX: Website URL for woo form fields disabled by default
- FIX: Added wp_kses to message field in checkbox
- FIX: Moved Data privacy checkbox below message field
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1.7.14
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- NEW: Data privacy checkbox for all new ticket forms (GDPR)
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- NEW: Updated translation files
- FIX: PHP notices
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1.7.13
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- NEW: Dropped Redux Framework support and added our own framework
Read more here: https://www.welaunch.io/en/2021/01/switching-from-redux-to-our-own-framework
This ensure auto updates & removes all gutenberg stuff
You can delete Redux (if not used somewhere else) afterwards
https://www.welaunch.io/updates/welaunch-framework.zip
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1.7.12
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- NEW: Advanced settings > disable font awesome loading
- FIX: JS / CSS loading when not enabled services
- FIX: From now on all shortcodes will be removed from new tickets
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1.7.11
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- FIX: User creation with empty mail / username
- FIX: Had to drop Slack Integration due to the PHP package is now maintained
Looking for another solution
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1.7.10
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- NEW: Send feedback message + satisfied to agent
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1.7.9
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- NEW: Agents can close tickets in fronted
- FIX: PHP notice in faq post type
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1.7.8
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- NEW: Added time caching for inbox + automatically close tickets
- FIX: Custom fields not showing in single ticket
- FIX: Wrong custom field validation for Envato or Woo
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1.7.7
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- NEW: Big Performance Release
!! MAKE SURE YOU ARE ON LATEST VERSION OF REDUX FRAMEWORK !!
- FIX: Translations updated
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1.7.6
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- FIX: Create ticket "not set"
- FIX: My Tickets title too long did not break
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1.7.5
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- NEW: FAQ topics URL contains parent category in URL now
- NEW: faqs shortcode now can contain multiple categories COMMA separated
- FIX: INBOX PHP fatal error
- FIX: Single FAQ back to did not show correct last FAQ topic
- FIX: CSS issue in Flatsome with widget
- FIX: Margin missing when using fab icon
- FIX: CSS issue with not aligned items